條款
Terms and conditions

本條款適用於 閣下對本網站之瀏覽及使用, 透過本網站向agrifresh(下稱「本公司」)購買貨品或服務之交易。請在使用本網頁之前仔細閱讀本條款及細則。 閣下使用本網頁或其中任何部分, 即表示同意 閣下已閱讀本條款及細則, 並且接受和同意受本條款及細則約束。

In these terms and conditions, the "Company" or "we" or mean agrifresh and the "Customer" or "you" shall mean any person, firm, company or body which places an order with the Company. Please read these terms and conditions carefully before using the site. By using the site or any part of it, you agree that you have read these terms and conditions and that you accept and agree to be bound by them.

一般條款 General

  • 本公司須盡一切努力確保網頁上載列的貨品價格, 資料和大小均已更新。本公司保留權利可更改貨品的價格而不作另行通知, 所有訂購須由本公司全權決定並根據存貨供應而接受。
  • 貨品價格以訂購當日所示為準。
  • 所有訂單須視乎相關貨品的供應情況再作最後確認。倘若agrifresh未能提供任何已訂購之産品或服務, agrifresh有權拒絕接受該訂單。 倘若我們無法提供閣下訂單上的任何産品或服務, 我們會於交貨前透過電話或電郵通知 閣下。
  • The Company shall make every effort to ensure that prices, details and sizes of products on this website are up to date. Prices are subject to change without prior notice and all orders are subject to Company's acceptance at its sole discretion and stock availability.
  • The prices charged are those applicable on the day you order.
  • All orders are subject to confirmation of final availability and we reserve the right to decline any order at our sole discretion. In the event that we are unable to fulfill any of the products or services in the Customer’s order, we will notify the Customer by phone or email before delivery.

貨物破損Breakage

顧客於收取貨品時必須檢查所訂購之貨品是否有損毀。如發現貨品損毀, 請在簽收貨物後7天內透過whatsapp通知客戶服務部+852 6998 98522安排更換貨品, 此後本公司有權拒絕更換已簽收之貨品。

The Customer is requested to examine the goods immediately upon delivery for any deficiencies and/or damages. Contact our customer service through whatsapp +852 69989852 within 7 days from the date of delivery, otherwise we shall have the discretion to refuse your claim after delivery.

退款/退換保證及訂單取消政策
Refund/Replace and Order Cancellation Policy

  • 當顧客收貨時, 有責任検查該貨品是否有損毀情況。
  • 顧客必須出示有效的收據作退款。
  • 退款金額将於確認後起4星期內存入顧客支賬的信用卡戶口
  • 顧客如需要退貨或退款, 必須於送貨日起七日內透過whatsapp通知客戶服務部+852 6998-9852與客戶服務員联絡。
  • It is the receiver's responsibility to check the condition of any goods received at the time of delivery.
  • Refund/Replace is only available when valid original receipt is provided.
  • Refund will be credited into Customer's credit card account within 4 weeks upon confirmation; or deducted the refund amount of your next order.
  • In the event that the Customer would like to claim a refund or return, please Contact our customer service through whatsapp +852 69989852 within 7 days from the date of delivery.

不可抗力Force Majeure

本公司倘若由於不可抗力的原因(包括由於天災, 火災, 水災, 意外, 暴亂, 戰爭, 政府政策, 罷工或任何本公司不能控制的情況)而未能準確地提供 閣下所需的服務, 本公司均不會向使用者或任何第三者承擔任何責任。

The Company shall not be liable for any delay or failure in its performance caused by or resulting from acts of God, fire, flood, accident, riot, war, government intervention, embargoes, strikes, labour difficulties, equipment failures, or any other causes beyond the control of Company.

付款方法Payment Terms

  • agrifresh.com.hk 接受Visa卡, MasterCard卡, 美國運通信用卡, Google Pay, Apple Pay, AlipayHK 付款。
  • 所有貨品之價值均以港幣計算。
  • 為提供安全可靠的網上購物服務, 我們的網上交易使用傳輸層安全性加密技術Transport Layer Security (TLS)。所有個人資料包括您的信用卡號碼, 姓名, 地址等, 會經過加密, 才透過互联網傳送, 防止 閣下的資料在網上傳送時被未經許可的第三者折取。
  • agrifresh可不時就個別顧客設定信用限額, 並且保留權利可就任何銷售設立限制, 包括有權拒絕将貨品銷售予任何顧客。
  • agrifresh保留權利於任何時間更改網上購物的付款方式而不作另行通知。
  • agrifresh 網上商店在PCI DSS認證平台上托管
  • agrifresh.com.hk accepts Visa, MasterCard, American Express, Google Pay, Apple Pay and AlipayHK for payment.
  • All product prices listed are in HK dollars.
  • To provide secure online commerce transactions, we employ Internet's Transport Layer Security (TLS) technology. It encrypts the Customer’s personal information, including credit card number, name and address, so that it would not be read as the information travels over the Internet.
  • We may from time to time set credit limits for individual customers and we reserve the right to limit sales including the right to decline sales to any customers.
  • We reserve the right to change the payment terms for any order without prior notice.
  • Our store is being hosted on a PCI DSS compliant platform.

酒精飲品Alcoholic Beverages

  • 酒精食品只售賣予年滿18歲人士, 網上客在下單時一定要確定自已經年滿18歲。
  •  網上客也要確保不會有未滿18歲人用其戶口購買酒精食品。
  • Alcoholic beverages available for sale from the Website will not be sold to minors under the age of 18. In this respect, by placing an Order for alcoholic beverages, the Customer warrants that he/she is 18 years old or above.
  • The customer shall ensure that no other person shall use his/her login to purchase alcoholic Products on the Website and a person aged 18 or above.

 

本條款将按照中華人民共和國香港特別行政區(「香港」)法律詮釋及受香港法律所管轄。而本條款每個部分的應用僅限於該法律所允許的程度。 若本條款內有任何部分在任何司法管轄區被禁止或無法執行, 只有被禁止或無法執行的部分在該司法管轄區宣告無效, 但不會使本條款其餘部分 無效或該部分在其他司法管轄區的有效性、合法性或可執行性均不會受到影響。 agrifresh保留權利, 可按其絕對酌情權修改本條款及條件。 如有任何争議, agrifresh保留最終的決定權。 本中文譯本僅供參考之用, 倘若中, 英文本之文義有異, 應以英文原文為準。

These terms and conditions shall be governed by the laws of the Hong Kong Special Administrative Region, the People's Republic of China and the Customer and the Company agree to submit to the exclusive jurisdiction of the Hong Kong courts. The Company may revise these terms and conditions at any time without prior notice. If any dispute arises, the Company's determination shall be final. Where these terms and conditions are available in Chinese, the English version is the governing version and shall prevail whenever there is a discrepancy between the two versions.